Privacy Policy
Last updated: December 24, 2024
PilotPoster ("PilotPoster", "we", "our", or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, SaaS platform, and Chrome extension (collectively, the "Service").
By using PilotPoster, you agree to the practices described in this Privacy Policy.
Information We Collect
1.1 Information You Provide
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Account login credentials
- Billing and payment details (processed via third-party providers)
- Support messages and communications
1.2 Information Collected Automatically
When you use PilotPoster, we may automatically collect:
- IP address
- Browser type and device information
- Usage data (features used, actions taken, timestamps)
- Log files and diagnostic data
1.3 Chrome Extension Data
Our Chrome extension may collect limited data necessary for functionality, such as:
- Page context required to perform posting actions
- Extension usage events (e.g., button clicks)
⚠️ Important:
- We do not read private messages
- We do not sell or share browsing history
- We do not collect passwords for Facebook or other platforms
How We Use Your Information
We use collected data to:
- Provide and operate the Service
- Authenticate users and manage accounts
- Process payments and subscriptions
- Improve performance, features, and reliability
- Communicate updates, alerts, and support responses
- Prevent fraud, abuse, and unauthorized access
- Comply with legal obligations
Facebook & Third-Party Platforms
PilotPoster integrates with third-party platforms such as Facebook. You acknowledge that:
- Your interactions with Facebook are governed by Facebook's own Privacy Policy and Terms
- PilotPoster is not responsible for how third parties collect or use your data
- We do not control Facebook's data practices
Note: PilotPoster is not affiliated with Meta Platforms, Inc.
Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Maintain sessions
- Analyze usage patterns
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect functionality.
Data Sharing & Disclosure
✓ We do not sell your personal data.
We may share information only with:
- Trusted service providers (hosting, analytics, payments)
- Legal authorities when required by law
- Successors in the event of a merger or acquisition
All service providers are contractually obligated to protect your data.
Data Retention
We retain personal data only for as long as necessary to:
- Provide the Service
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
You may request deletion of your account and associated data.
Data Security
We implement industry-standard security measures including:
- Encrypted connections (HTTPS)
- Secure access controls
- Limited internal data access
Disclaimer: No method of transmission or storage is 100% secure. Use the Service at your own risk.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict processing
To exercise these rights, contact us at support@pilotposter.com
Children's Privacy
PilotPoster is not intended for individuals under the age of 18.
We do not knowingly collect data from children. If you believe we have collected such data, contact us immediately.
International Users
If you access PilotPoster from outside your country, your information may be transferred to and processed in other jurisdictions where data protection laws may differ.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance.
Contact Us
If you have questions or concerns about this Privacy Policy, contact us:
Your privacy matters to us
Have questions about how we handle your data? We're here to help.