Privacy Policy

PilotPoster ("PilotPoster", "we", "our", or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, SaaS platform, and Chrome extension (collectively, the "Service"). By using PilotPoster, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide, including your name, email address, account login credentials, billing and payment details (processed via third-party providers), and support messages and communications.

1.2 Information Collected Automatically

When you use PilotPoster, we may automatically collect your IP address, browser type and device information, usage data (features used, actions taken, timestamps), and log files and diagnostic data.

1.3 Chrome Extension Data

Our Chrome extension may collect limited data necessary for functionality, such as page context required to perform posting actions and extension usage events (e.g., button clicks). Importantly: we do not read private messages, we do not sell or share browsing history, and we do not collect passwords for Facebook or other platforms.

2. How We Use Your Information

We use collected data to provide and operate the Service, authenticate users and manage accounts, process payments and subscriptions, improve performance, features, and reliability, communicate updates, alerts, and support responses, prevent fraud, abuse, and unauthorized access, and comply with legal obligations.

3. Facebook & Third-Party Platforms

PilotPoster integrates with third-party platforms such as Facebook. You acknowledge that your interactions with Facebook are governed by Facebook's own Privacy Policy and Terms, that PilotPoster is not responsible for how third parties collect or use your data, and that we do not control Facebook's data practices. PilotPoster is not affiliated with Meta Platforms, Inc.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to maintain sessions, analyze usage patterns, and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect functionality.

5. Data Sharing & Disclosure

We do not sell your personal data. We may share information only with trusted service providers (hosting, analytics, payments), legal authorities when required by law, and successors in the event of a merger or acquisition. All service providers are contractually obligated to protect your data.

6. Data Retention

We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated data.

7. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure access controls, and limited internal data access. No method of transmission or storage is 100% secure. Use the Service at your own risk.

8. Your Rights

Depending on your location, you may have the right to access your personal data, correct inaccurate information, request deletion of your data, and object to or restrict processing. To exercise these rights, contact us at support@pilotposter.com.

9. Children's Privacy

PilotPoster is not intended for individuals under the age of 18. We do not knowingly collect data from children. If you believe we have collected such data, contact us immediately.

10. International Users

If you access PilotPoster from outside your country, your information may be transferred to and processed in other jurisdictions where data protection laws may differ.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at support@pilotposter.com.