Frequently asked questions
Everything about getting started, staying safe, posting, and billing. Can't find it? Contact support.
Getting started
What is PilotPoster?
PilotPoster is a Facebook group auto poster. It schedules and publishes your posts to the Facebook groups you have joined, one by one, straight from your own browser, so you can reach hundreds of groups without copy-pasting by hand.
How do I add my Facebook groups?
You do not add them manually. Once you connect your account and install the browser extension, PilotPoster automatically imports every Facebook group you have joined. You can then sort them into reusable lists.
Do I need a Chrome extension for PilotPoster to work?
Yes. PilotPoster posts through your own logged-in browser session using a lightweight Chrome extension, which is what keeps your posting organic and safe. Chrome needs to be running with the extension connected while campaigns post.
How long does setup take?
Most people are posting within five to ten minutes. You create an account, install the extension, let your groups import, then build your first campaign and hit schedule.
Safety
Will I get banned for posting to too many groups?
PilotPoster protects your account by posting organically from your own browser, exactly as if you were posting by hand, with smart randomized delays between each group. Posting too fast to too many groups can still trigger Facebook limits, so we recommend sensible intervals.
Is PilotPoster safe for my Facebook account?
Yes. It never uses the restricted Facebook API. Posts go out through your own real browser session with human-like pacing, which is the safest way to automate group posting.
Posting
Can I post to groups I'm not an admin of?
Yes. You do not need to be an admin or owner. PilotPoster works with every group you have joined as a regular member, which is what makes it different from tools that only post to Pages or groups you own.
Can I post to groups as a Facebook Page?
Yes. When you connect your account, simply switch to your Page on Facebook first and PilotPoster will register that Page, letting you post to groups as your Page.
Can I categorize my groups?
Yes. You can sort your joined groups into named Group Lists, so you can send the right content to the right audience and reuse those lists across campaigns.
How many campaigns can I schedule?
There is no limit. Schedule as many campaigns and posts as you need, set them to repeat, and pause or edit them at any time.
What types of content can I post?
Text posts with Facebook background styles, images, videos, and links with previews. You can attach up to seven media files per post and even shuffle media so groups do not all see the same image.
Account
How many Facebook accounts can I use?
One Facebook profile or Page per license. If you want to run more than one account, you can add additional licenses.
Billing
Is there a free trial?
We do not run open free trials, because each active account uses real resources on our side. Instead, every plan is backed by a 7-day refund, so you can try PilotPoster with your own groups risk-free.
Can I cancel anytime?
Yes. There are no long-term contracts. Cancel whenever you like and your access continues until the end of the current billing period.
Do you offer refunds?
Yes. Every plan includes a 7-day refund. If PilotPoster is not right for you within the first week, contact support for a full refund.
What is the difference between Pro and Pro AI?
Pro gives you manual campaigns, scheduling, recurring posts, spintax, RSS autoposting, and group lists. Pro AI adds the full Auto AI suite, which writes and posts unique content to your profile and groups every day, generates images, and runs on autopilot.
Ready to put your Facebook groups on autopilot?
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